ClearPath IT
Security · IT Support · Web
IT Support

IT help when
you need it.

Fast, friendly IT support for your team. Help desk access, device setup, onboarding, and troubleshooting — by real people who pick up the phone.

Same-day
Response goal
Remote & on-site
Coverage options
From $99/mo
Add-on pricing
Support Team — Online
Help desk ticket submitted
Just now
Technician assigned to your issue
2 min ago
Remote session initiated
5 min ago
Previous issue resolved
Yesterday
Open a Support Ticket →
What We Handle

Support that actually shows up

Help Desk Support

Real humans available by phone, email, and remote session. Fast responses for anything your team runs into — software issues, access problems, printer headaches, you name it.

Phone, email & remote support
Same-day response goal
Ticket tracking & follow-up
After-hours options available

Device Setup & Configuration

New computers, laptops, and workstations set up the right way the first time. Software installed, accounts configured, security policies applied.

New device imaging & setup
Software installation
Account configuration
Security baseline applied

Staff Onboarding & Offboarding

We get new hires fully set up on day one and ensure departing employees are cleanly removed — access revoked, devices wiped, accounts disabled.

Day-one readiness for new hires
Email & app account setup
Access revocation on offboarding
Documented audit trail

Hardware Troubleshooting & Repair

Slow computers, failing drives, printers that won't cooperate. We diagnose, repair, or replace — and keep your team productive.

Diagnostic & repair
Hardware replacement coordination
Peripheral setup & config
Performance optimization

Software Support

QuickBooks, Drake, TaxDome, Microsoft Office, and the dozens of other apps your team relies on. We handle installs, updates, licenses, and troubleshooting.

App install & configuration
License management
Version upgrades
Industry software expertise

Remote & On-Site Support

Most issues resolved remotely in minutes. When you need hands on hardware, we come to you. Serving clients across Ohio and beyond.

Secure remote session access
On-site dispatch available
Scheduled maintenance visits
Emergency response options
Common Questions

What people ask us first

What's your typical response time?
Same-day for most issues. Priority plans include a 4-hour response SLA for urgent problems.
Do you support remote workers?
Yes — we provide full support for remote and hybrid teams via secure remote sessions.
What software do you support?
We support all major platforms and specialize in software common to accounting and financial firms — QuickBooks, Drake, TaxDome, Microsoft 365, and more.
Is IT Support standalone or part of a plan?
Both. You can add IT Support to any Managed IT plan, or purchase it as a standalone service starting at $99/month.
Get IT Support →